Managed Services

Our high-touch approach delivers stability and reliability to your organization's IT systems

Virtuas 360 Managed Services for Small Business

Designed for Companies with 10 to 100 Users

More than 100 users? Contact Us for custom packages and pricing

Essentials

$ 79

Per User
  •  Proactive Monitoring
  • Unlimited 9×5 Help Desk
  • Emergency 24×7 On-Call
  • Designated Technical Lead
  • Extended Hours Help Desk
  • On-Site Escalation
  • Digital Workplace Training
  • Annual Risk Assessment
  • Scheduled Onsite Support
Get Essentials

Plus

$ 149

Per User
  •  Proactive Monitoring
  • Unlimited 9×5 Help Desk
  • Emergency 24×7 On-Call
  • Designated Technical Lead
  • Extended Hours Help Desk
  • On-Site Escalation
  • Digital Workplace Training
  • Annual Risk Assessment
  • Scheduled Onsite Support
Get Plus

CompleteRecommended

$ 279

Per User
  •  Proactive Monitoring
  • Unlimited 9×5 Help Desk
  • Emergency 24×7 On-Call
  • Designated Technical Lead
  • Extended Hours Help Desk
  • On-Site Escalation
  • Digital Workplace Training
  • Annual Risk Assessment
  • Scheduled Onsite Support
Get Complete
* Monthly payments. All Plans Include 20% Discount for Annual Subscription.
Customizing Virtuas 360 Plans

Add-on Services Available

1

Discounted Microsoft 365 Licensing

Lower your licensing costs and get first-class support from a Microsoft Gold Partner.
2

Scheduled On-Site Help Desk

Schedule our support staff for half or full days. We offer significant discounts to all Virtuas 360 customers, regardless of package.
3

24x7 Help Desk

We can provide around-the-clock remote or on-site help desk when on-call service isn't enough.
4

Digital Workplace Consulting Services

Future-proof your business with analytics, automation, and collaboration using the latest technologies from Microsoft.
5

Procurement Services

We provide cost-effective procurement of IT hardware and software.
6

Resident Resource

Whether short-term or long-term, we can provide IT professionals to augment your team.

Virtuas 360 Frequently Asked Questions

Subscriptions

What is a User?

For purposes of our Virtuas 360 plans, a user is any employee who has a Microsoft license. We also offer custom pricing for companies whose staff are contractors or firstline workers.

Do you have a per-device pricing plan instead of per-user?

We believe in a user-centric support model instead of device-centric. Just like Microsoft 365 subscriptions, we charge per user instead of per device.

Is an annual subscription required?

Absolutely not! We offer Virtuas 360 month-to-month subscriptions. You can also transition from monthly to annual subscription at anytime to take advantage of a 20% discount.

Do add-ons require an annual subscription?

Add-ons work just like the plans. Signing up for an annual commitment provides a discount whereas month-to-month does not.

We're on Google, can you support us?

We work with with a variety of hardware and operating systems that run Microsoft 365, including PC, Mac, and various mobile devices. However, we are specialized in the Microsoft Cloud platform and wouldn’t be a fit for organizations that want to remain on G Suite.

Plan Coverage

What is Digital Workplace training?

Once every quarter, we hold a training session that helps your staff streamline their day-to-day efforts using technology. An example is training on how to best use Microsoft Teams Tasks.

What is Scheduled Onsite Support under the Complete plan?

Total number of on-site hours is equal to the number of subscribed users. For example, 40 users equates to 5 full days, or 10 half-days on-site each month.

What are Extended Hours for Help Desk?

Extended hours are from 7am to 6pm while our standard hours are 8:30am to 5:30pm.

What does the Risk Assessment include?

Our annual risk assessment helps you better understand the internal and external risks facing your organization. This allows for a holistic approach to information security.

What happens if an issue can't be resolved remotely?

When work can’t be completed remotely, on-site escalation is included at no additional cost under Plus and Complete plans.